100% of the phone network requires audio.
It's not just a hearing or speech problem. It's a problem of synchrony, rights, and autonomy. Discover why current calls are an insurmountable wall.
Who are we leaving out?
Over 700,000 people in Chile and 430+ million worldwide face this pain daily. Select a group to dive deeper.
Deaf and Hard of Hearing Community
100% of the cellular network requires audio.
The GSM network is natively sound-based. Conventional hearing aids often experience feedback, or digitized audio is incomprehensible. Current state aids (like VIAD) require human interpreters, violating privacy and limiting autonomy.
- Inaccessibility to real emergencies (911 has no text fallback).
- Loss of independence for personal medical appointments.
Speech Disorders and Aphasias
The tyranny of 2 seconds.
They can hear perfectly, but their oral response may be slower, or they use esophageal voices (due to laryngectomies) that the phone distorts, making them incomprehensible to the caller.
- If there's silence for more than 2 seconds, the caller assumes it dropped and hangs up.
- Systemic discrimination in Call Centers.
Neurodivergence and ASD
Sensory overload and telephobia.
Low-quality audio and the pressure to respond in real-time generate severe anxiety or sensory overload, leading to isolation. Current ASD laws do not cover technological tools for daily independence.
- Lack of a 'cognitive buffer' to process information at their own pace.
The 3 Critical Gaps
1. The Time Gap (Synchrony)
Phone calls demand immediate responses. People with stuttering, aphasia, or who need a keyboard to reply require more processing time. By not responding quickly, the caller assumes a drop and ends the call.
2. The Format Gap
Traditional cellular networks only transmit analog or encoded digital audio. They don't support text natively. This leaves those dependent on visual communication locked out of banking, health, and emergency systems that insist on voice validation.
3. The Privacy Gap
State-provided solutions require human intermediaries (interpreters). An adult loses their autonomy if they have to ask their mother or a third party to help them call the doctor for a personal issue.
The World Still Runs on Voice
The gap isn't just technological; it's about access to basic services. The inability to make a call excludes millions from:
Job Interviews
Recruiters prefer the agility of a phone call for the first filter. If you can't answer, they assume a lack of interest.
Medical Emergencies
Calling an ambulance or the police demands immediate oral communication. Time is life, and native text doesn't exist here.
Banking Operations
To unlock a card or confirm a suspicious transaction, the bank demands voice identity validation.
Customer Service
Canceling internet service, coordinating package deliveries, or making complaints still require long phone waits.
Why do current solutions fail?
Attempts exist, but none solve the root problem autonomously, quickly, universally, and 100% privately.
Video Interpretation (State-run)
Total loss of privacy. Requires scheduling, stable internet, and you depend on a third party (interpreter) for every personal matter.
Google Live Caption
Only provides subtitles. Doesn't allow you to reply orally if you can't speak (it's not bidirectional). You only read how they talk to you.
Samsung Galaxy AI / Bixby
Restricted to expensive high-end phones. Its text mode isn't truly fluid for natural conversations.
Apple iOS Native (Live Speech)
Limited and fragmented accessibility options. It doesn't allow fluid reading or injection directly into native GSM calls.